Technical Writing
Do
you have your own engineers, programmers, or marketing people write
your manuals? Think about this! Your manual is the
first thing your customers reach for when they ask, “How does
this thing work?” Will they get answers or will they get
confused?
You invested in the best people you could find to develop,
package, market, and advertise your product. Will your manual be the
weakest link in the chain? It shouldn’t.
In fact, a professionally developed manual can be a powerful sales tool.
Murray Kleiner Associates is committed to providing you
with the highest quality documentation. We start off by listening to
you making sure that we understand and appreciate your needs and concerns.
Then we keep you in the loop during the development process by providing
you with interim drafts so that you can monitor our progress and provide
feedback. We can create fully illustrated documentation using screenshots,
photographs, charts, tables, and graphs. We can also take photographs
and graphics that you provide and edit, crop, and resize them.
Over the years, we have developed documentation for most
business needs. This includes numerous technical manuals for hardware
and software. These are just a few of the products we documented:
- medical electronics
ultrasonic aspirator for surgically removing
malignant tumors, automatic contrast injector for delivering contrast
during CT procedure, injector for delivering thrombolytic agent to
dissolve blood clots.
- ion beam deposition tool
software controlled tool that uses plasma beams
for etching and depositing materials onto substrate.
- stress strain micrometer
programmable device for applying stress and strain
to product and measuring changes in product characteristics over time.
- industrial induction generators
various induction generators used for production
of fiber optics, sealing medicine bottles, and other industrial applications.
- hazardous leak detection equipment
monitors in-ground and above ground tanks and
sensors to detect and report leakage of hazardous products.
- fiber optic coating/jacketing extrusion equipment
extrusion process for applying jacketing to single
and bundled fiber optics.
- traffic systems
hardware and software used in toll collection
booths and management systems for turnpikes and bridges.
- heat systems calculator
software calculator used by contractors to calculate
heating system requirements in new construction.
- commercial fire alarm systems
hardware and software used to detect and report
fire alarm conditions and to automatically activate fire containment
equipment.
